We provide worldwide international shipping.
- The parcel will be shipped by DHL Express, which usually takes 5-14 working days to reach you.
- The parcel will be shipping upon payment confirmation, we will then provide shipping details and tracking number to you.
- S’aime Malaysia shall not be liable for any damages or losses of any shipment or delayed delivery.
- Any customs, consumptions or other taxes or fees incurred in the receiving country will be the borne by the recipient.
- Packages may be unsealed for customs inspections. However, we will provide all required information by DHL Express to avoid unnecessary inspections arise from improper documentation.
- An additional 4.4% service charge will incur and borne by customers for all payment transacted via PayPal.
- Pending orders due to unsuccessful payment or non-responsive confirmation will be cancelled after 48 hours.
All shipping charges will be calculated by your order & your shipping country.
Below are the rates for your reference:
||BRUNEI / INDONESIA / TAIWAN
||MYANMAR / VIETNAM
||NEW ZELAND / AUSTRALIA
||CANADA / USA
|Flyer – 0.5kg
|Flyer – 1.00kg
|Box – 1.64kg
|Box – 2.64kg
|Box – 3.48kg
|Box – 5.80kg
1. Fuel surcharges, custom duties, taxes and clearance-related charges are not included in the rate card.
2. DHL complies with IATA regulations and charges the greater of either the Actual or Volumetric weight.
3. Service and surcharge fees stated in the list may be subject to changes without further notice.
4. The Rates as set out in this rate card are valid only until 31th December 2017.
** If your country is not stated above, please email us at [email protected]
All sale items are non-returnable and non-exchangeable. Hence, do consider carefully prior to your purchase.
- We do not offer refund & exchange for overseas customers due to payment and shipping complications for overseas order. However, we will perform detailed inspection prior sending out all parcels.
- If your order consists of both ready stock and pre-order item, we will perform a one-off delivery upon the arrival of your pre-order item.
- Overseas customers are not entitled for all discounts and promotions.
- Please note：Our warranty program is not available for overseas order.
- We strive our best to achieve optimal product accuracy by performing in-house photography for all product displays.
- Actual product may vary (color/ brightness/ detail) due to studio lighting during photoshoots and the resolution of your display device.
- We strive our best to provide accurate product measurements. Please allow 3-4cm differences from the stated information due to manual measurement and separate batch production.
Please note that scars on genuine leather products cannot be identified as defect or damage.