ORDER GUIDES

orders & payments

ORDER STATUS
You may view your order status in ‘Orders’ under ‘My Account’ upon signing in.
Your order status is reflected next to your order number.

  • Pending Payment -Your order is currently pending for more information before we are able to proceed with your order.
  • On Hold – Your order has been successfully placed and pending for payment.
  • Processing – Your order is currently being processed
  • Completed – Your order has been sent to the designated courier company.
  • Cancelled – Your order has been cancelled
  • Refunded – Your order has been refunded by store credit

PS: Pending orders due to unsuccessful payment or non-responsive confirmation will be cancelled after 48 hours.

PAYMENT
Purchase your orders using any of the following payment methods (select one):

1. ATM Transfer / Online Transfer
An order confirmation email will be sent to you via our site once you place your order and please make your payment according to the banking details stated in the email within 48 hours.

For customers using ATM transfers, it is compulsory to attach a snapshot of the ATM receipt to complete verification. If you’re making a cash deposit payment and have to bank-in a round figure, we will return your change via cash in your parcel or by bank which refund is more than RM10.

How To Upload Your Receipt?
My Account > Orders > View > Choose File > Upload
* Orders with no payment notification within 48 hours will be cancelled.

2. IPAY88 / Credit Card
Online banking is a service provided by iPay88. It is an Internet Payment Switching Gateway through credit card & Internet Banking (or E-Debit), developed by Mobile88.Com Sdn. Bhd.

For International orders:
Currently, we accept Visa and MasterCard only.

  • All transactions are made in Malaysian Ringgit (MYR).
  • The currency shown on the website is an approximate amount for easy browsing only.
  • The conversion rate is depends on the bank of your credit card used.