Q & A +
In order to smoothen your shopping experience at www.saimemalaysia.com, we hope that the FAQ provided will clear your questions and doubts.
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Frequently Asked Questions
S’aime applies double plated technique on all metal accessories on our bags. Generally, these accessories will last at least few years without the problems stated.
- Peeling or scratches above 1cm.
- Severe curved or deformation.
- Loose metal accessories.
- Oxidized metal accessories.
- Shortfall of metal accessories.
- Slit at the inner lining.
Yes, all the photos displayed on S’aime official website are based on actual product shooting. However, actual product may vary (color/ brightness/ detail) due to studio lighting during photoshoots and the resolution of your display device.
Please prepare the items below:
- Soft bristle brush and dry cotton cloth.
- Stain remover or other cleaning supplies.
- Paper wads (avoid using newspaper)
- Dust bag
- Dry the bag, and remove dust on the bag with soft bristle brush.
- Dap stain remover on problem area with a piece of dry cotton cloth.
- Insert appropriate amount of paper wads to prevent condensation.
- Place the bag into dust bag and store at cool, dry and well ventilated area.
* Note: All desiccant needs to be replaced or replenished eventually.
Apply Vaseline on the zipper teeth to smoothen your zipper in a flash.