1. When will my order be shipped?
During promotion period, orders are shipped 2-4 business days from the date the order is placed. If you order on the weekend, we will ship out the following Tuesday or Wednesday.
2. Is this promotion available for all branches?
This promotion only available for online purchase.
3. How to buy?
For first-time customers, you can complete reading order guides before you checkout.
https://www.saimemalaysia.com/order-guide/
4. Can we make order on Facebook?
We only accept online order, facebook order is not allowed.
5. Can I use a coupon / VIP & VVIP discounts to purchase items online during promotion?
All discount is not combinable with any other coupon, offers & discounts.
6. How to calculate discount if I want to buy 3 items in 40% area?
Purchase single item can get 40% discount, If you buy 3 items, 2 of them can get 40% + 10%, the third item only get 40% discount.
 
Example 1 : Buy 2 items
Product A RM239 (discounted 40%) + Product B RM329 (discounted 40%) = RM568 – 10% = RM511.20
 
Example 2 : Buy 3 items
Product A RM239 (discounted 40%) + Product B RM329 (discounted 40%) = RM568 – 10% = RM511.20 + Product C RM329 (discounted 40%) = RM840.20
7. How to get free gift?
– The first 30 customers who purchased RM300 and above will get a S’AIME free gift.
– Free gift given randomly.
8. Daily Deals (Promotion period: 11am - 11:59pm)
– Upon placing your order, please complete your payment and update the transaction slip before the promotions end.
– Limited quantity, while stock last!
9. Out of Stock Items
We do not usually replenish our stocks once they are sold out.
10. If I am not satisfied with the purchase, can I request return or exchange?
Promotion items are NOT eligible for return and exchange. ( expect defective product )